Terms & Conditions

Terms & Conditions

All orders are subject to the standard terms and conditions as set forth below.

Payment Terms and Prices
All mailed in orders must be accompanied with full payment or payment information. If the order is over $200, payment must be money order or certified check. Organiwic accepts Visa and MasterCard. All prices are subject to change without notice.

Deliveries/Risk of Loss
Buyer shall pay for shipping of all merchandise ordered to buyer's specified address. All items ordered from Organiwic, LLC, are purchased pursuant to a shipment contract. The risk of loss and title for those items pass onto the buyer upon the seller's delivery to the carrier.

Force Majeure
Organiwic is not liable in damages or otherwise for delays or defaults in deliveries due to any extraordinary event or circumstance beyond its control, including but not limited to, fires, floods, accidents, riots, war, governmental interference, acts of God, strikes, power shortages, failure of carrier to deliver, and the like.

Cancellation Policy
To cancel an order, please send a detailed email about the order to support@organiwic.com. If the order has not been shipped, it will immediately be cancelled with no penalty. If the order has already been shipped, see guidelines for our refund policy.

Refund Policy
Please be aware that all of our candles are handmade by us and no two candles are exactly alike; however, aside from that, if the product does not conform to its specification in any way, or is defective, please contact us 801-885-7462 to arrange return shipping at our expense. If the product is not defective and simply unwanted, we will accept the return, but return-shipping costs and a 15% restocking fee will be the responsibility of the customer. All returns require previous authorization and an RA number from Organiwic. Items shipped to us without an RA number will be refused. Any product that has been used or partially used is not returnable. You will be notified when we receive your return for proper credit. Original shipping charges are not refundable.

Product Descriptions
Organiwic attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Organiwic itself is not as described, your sole remedy is to return it in unused condition.

Shipping
All orders ship approximately within 2-3 business days of receiving order. Special routing, Federal Express, USPS or carriers can be requested when you place your order. All orders received after 1 p.m. will begin processing on the next business day. Please place your order in advance to assure you will receive it on time. Shipping cost is estimated by total package weight per box.

Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY ORGANIWIC ON AN "AS IS" AND "AS AVAILABLE" BASIS. ORGANIWIC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ORGANIWIC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ORGANIWIC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM WWW.ORGANIWIC.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ORGANIWIC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Trademarks
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Organiwic, LLC, or its content suppliers and protected by United States and international trademark laws. The compilation of all content on this site is the exclusive property of Organiwic, LLC, and protected by United States and international trademark laws.

Applicable Laws
By visiting www.organiwic.com, you agree that the laws of the state of Utah, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Organiwic, LLC or its affiliates.